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Buy your Extended Warranty

Find Answers to the Most Commonly Asked Questions Here

Welcome to our FAQs page. Here you can learn more about a Mercedes-Benz Extended Warranty, which covers most factory-fitted and electrical parts in your car.

On this page, we’ve answered a number of common user questions about our policy, including queries about what the policy covers and how to make a claim. Whether you have questions about costs, policy renewals or policy transfers, you’ll find the answer below.

However, if you have a question that’s not included below or you have further questions, then please do not hesitate to contact us today.

About the Mercedes-Benz Extended Warranty

If you need help

What you are covered for

If you need to claim

Mercedes-Benz Extended Warranty is underwritten by AWP P&C SA and administered in the UK by AWP Assistance UK Ltd, registered in England No. 1710361. Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS.

AWP Assistance UK Ltd is authorised and regulated by the Financial Conduct Authority.