Policy Information

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Policy Handbook

If you still have questions about the Mercedes-Benz Extended Warranty, then please visit our FAQs page, where we’ve answered the most popular customer queries relating to the policy.

Alternatively, if you require any further information about the policy, including any terms, conditions and exclusions that apply, then please download a copy of our handbooks:

Summary of Cover

Summary of Cover

  • Our Mercedes-Benz Extended Warranty has been designed to help protect you against the costs you’d usually incur if your car experiences a mechanical or electrical failure within the UK or Continental Europe. The policy covers the cost of parts, labour and VAT up to the current market value of your car.
  • The maximum benefit payable under the policy is the market value of your vehicle at the time you make a claim. If the cost of the repair work is greater than the market value, then you’ll be required to pay the difference. This benefit limit is payable in each 12-month policy period, or during 12 consecutive monthly policies.
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Mercedes-Benz Extended Warranty is underwritten by AWP P&C SA and administered in the UK by AWP Assistance UK Ltd, registered in England No. 1710361. Registered Office PO Box 74005, 60 Gracechurch Street, London EC3P 3DS.

AWP Assistance UK Ltd is authorised and regulated by the Financial Conduct Authority.